myMBCC     MBCC's VLE     Office 365 Portal
Change my (or Create new) Password

To create a new password or change your existing password.

You may change your password using either the Microsoft login forgot password link (provided you have already setup MFA) or on Campus using a MBCC Domain Joined computer.  This tutorial only discusses the former method.  If you wish to use a domain joined computer to change your password, please contact an IT Technician for assistance.

  1. Open a web browser, then go to the following URL: or "click forgot password" or "can't assess your account?" during a Microsoft Login.
  2. You will be taken to the Microsoft Password reset page.  Please enter your MBCC email address and the text in the verification image, then click next.
  3. If you do not have at least 2 MFA methods setup for will be asked to contact IT for assistance.  Otherwise, you should see a page similar to the one in the image below.  Your available options may vary depending on what you set up.

  4. Follow the wizard to validate your identify.
  5. After successfully validation, you will be asked to enter your new password.
    Please pay attention to the rules for setting your new password.  Your new complex password cannot be a previous password used at MBCC, cannot contain an identifiable part of your name or commonly used passwords.  It requires a minimum of 8 characters and at least three of the following:
    • At least 1 capital letter
    • At least 1 common letter
    • At least 1 number
    • At least 1 special character (example: !, *, $, ^, ?, &, @, #,%, etc).

Congratulations you have successfully reset your password.  

** The cloud servers may take up to 10 minutes to replicate your password in all locations.  If your password doesn't work after a recent password change, wait a few minutes then try again. **

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Montego Bay Community College
Alice Eldemire Dr., Box 626 P.O. #2,
Montego Bay, St. James, Jamaica, W.I.

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